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Error message: “The action link website doesn't match the action type” explained

“The action link website doesn't match the action type” explained

Mobal Support avatar
Written by Mobal Support
Updated over 10 months ago

What it means:
The website or link you've added doesn’t match the CTA type (like “Book”, “Reserve”, etc.).

Why it happens:
Apple validates that action links (e.g., for reservations) go to supported platforms. A mismatch triggers this error.

What you should do:
Make sure:

  • “Book” links go to valid booking platforms.

  • “Order” links go to food ordering services.
    Update the CTA link in Mobal to meet Apple’s expectations.

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