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Error message: “The action link website doesn't match the action type” explained

Error message: “The action link website doesn't match the action type” explained

“The action link website doesn't match the action type” explained

Mobal Support avatar
Written by Mobal Support
Updated over a week ago

What it means:
The website or link you've added doesn’t match the CTA type (like “Book”, “Reserve”, etc.).

Why it happens:
Apple validates that action links (e.g., for reservations) go to supported platforms. A mismatch triggers this error.

What you should do:
Make sure:

  • “Book” links go to valid booking platforms.

  • “Order” links go to food ordering services.
    Update the CTA link in Mobal to meet Apple’s expectations.

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