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How to Remove Duplicate Profiles on Apple Maps: A Step-by-Step Guide
How to Remove Duplicate Profiles on Apple Maps: A Step-by-Step Guide
Mobal Support avatar
Written by Mobal Support
Updated over a week ago

If you've encountered duplicate profiles on Apple Maps and want to clean up your map experience, you're not alone. Duplicate profiles can be confusing and may affect the accuracy of location-based services.

Fortunately, Apple Maps provides a straightforward way to address this issue. Follow this step-by-step guide to remove duplicate profiles and ensure a seamless navigation experience.

Step 1: Open Apple Maps

Launch the Apple Maps app on your iOS device. Ensure that you are using the latest version of the app to access the most up-to-date features and improvements.

Step 2: Locate Duplicate Profiles

Identifying duplicate profiles is the first crucial step. Look for any locations or points of interest that appear more than once on the map. Duplicate profiles may have slightly different names or details, so pay close attention to any inconsistencies and compare the contact details in the profiles.

Step 3: Claim the Apple Place Card

If you identify any duplicates, you will need to claim those duplicates and then report the duplicate for the best chances of getting it removed.

Step 4: Report an Issue

Once you've identified a duplicate profile, tap on the location to open its details. Scroll down to the bottom of the details page and tap on "Report an Issue."

Step 5: Choose the Issue Type

In the "Report an Issue" menu, select "It is closed" as the issue type. This option indicates to Apple that the location is closed.

Step 6: Provide Details

Explain the issue in the text box provided. Be specific about the profile, mention that it is a duplicate and mentioning any differences between them. Providing accurate details helps Apple's support team quickly address the problem.

  1. Don't expect an immediate response

  2. Clearly identify yourself as the owner of the business.

  3. Provide a link to your business's web presence if you have one.

Step 7: Submit the Report

After providing the necessary information, tap "Submit" to send the report to Apple. The support team will review the report and take appropriate action to merge or remove the duplicate profiles.

Step 8: Monitor Progress

Apple Maps support may take some time to process your report. Monitor the progress by periodically checking the affected locations. You can do this by searching for the location or checking your reported issues in the Apple Maps app.

Step 9: Check for Updates

Keep your Apple Maps app updated to ensure you have the latest bug fixes and improvements. Apple regularly releases updates that address user-reported issues, including duplicate profiles.

Keep an eye on your reported issues and enjoy a clutter-free and efficient mapping experience. If you encounter further issues or have additional concerns, don't hesitate to reach out, we'd be happy to guide you!

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