Duplicate business listings on Apple Maps can create confusion for customers and lead to inaccurate information across Apple’s ecosystem (Maps, Siri, Spotlight). Fortunately, Apple provides a way to report these duplicates and clean up your business’s digital presence.
✅ Step-by-Step: Reporting a Duplicate Profile
1. Open Apple Maps
Launch the Apple Maps app on your iPhone or iPad
Ensure you're using the latest version of the app for the best experience
2. Locate Duplicate Listings
Search for your business name or address
Look for duplicate or similar listings (they may have slightly different names, contact info, or hours)
Compare each listing carefully
3. Claim the Duplicate Profile(s)
If the duplicate listings are not already under your control, claim them via Apple Business Connect
Once claimed, you’ll be better positioned to request a merge or removal
4. Report the Duplicate
Tap on the duplicate listing to open its place card
Scroll to the bottom and tap “Report an Issue”
5. Select the Correct Issue Type
Choose “It is closed” as the reason
This signals to Apple that the listing is no longer active and may be a duplicate
6. Provide Supporting Details
In the report field:
Clearly state that the listing is a duplicate of your business
Mention the primary listing it should be merged into
Explain any differences between the profiles (e.g., address formatting, contact info)
Identify yourself as the business owner or authorized representative
If possible, include a link to your official website
7. Submit the Report
Tap “Submit” to send the report to Apple
You will not receive a confirmation or tracking number, but Apple will review the issue
8. Monitor the Outcome
Revisit the map in a few days or weeks to check if the duplicate has been removed or merged
You can also review past reported issues in Apple Maps
9. Keep Apple Maps Updated
Make sure your app is always up to date
Apple frequently rolls out improvements based on user feedback
💡 Additional Tips
For best results, always keep your business information consistent across Apple, Google, Facebook, and other directories
If you're a Mobal user, we help ensure your listings are claimed, synced, and accurate across platforms — making issues like duplicates easier to resolve
Need help identifying or managing duplicates?
Reach out to us via in-app chat or email [email protected] — we’ll guide you through it!