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How to Connect Instagram Insights to Mobal

Follow this guide to connect your Instagram Business account and start seeing performance data inside Mobal.

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Written by Mobal Support
Updated this week

🧭 Prerequisites

  • Instagram Business account

  • Facebook Page linked to your IG account

  • Admin access to the Facebook Page


πŸ”— Connect Your Account

  1. Go to Mobal > Settings > Integrations.

  2. Click Connect Instagram.

  3. Log in with your Facebook credentials.

  4. Grant Mobal access to:

    • All Instagram Business accounts you want to connect

    • All Facebook Pages linked to those accounts

    • The required permissions (see below)


βœ… Required Permissions

During the connection flow, be sure to accept:

  • instagram_basic

  • pages_read_engagement

  • instagram_manage_insights

  • ads_read

These allow Mobal to fetch engagement, reach, and audience metrics.


πŸ”„ What Happens After Connection?

  • Mobal will pull 30 days of insights data immediately.

  • Future data is refreshed automatically every 24 hours.


πŸ”Ž Verify Connection

  • Navigate to Instagram > Accounts in Mobal.

  • You should see your IG handle and Page name listed.

  • Insights graphs should start populating within a few minutes.

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