Each user in Mobal has a role, and the role decides what they can do. You choose the role when you invite someone, and you can change it later. This article explains the roles, what admin users are, and how to change a user's role or access.
The roles
Full access: can manage the company and use all features, including inviting other users.
All features: can use all features, but can't invite other users.
Limited access: can use only the features you choose.
Admin users are users with Full access to your whole company. They can invite new users to the company and manage the team. On the Users page they are counted as Admin users.
A user with Full access to only selected profiles can invite other users to those profiles, but not to the whole company.
Roles compared
Role | What they can do | Can they invite others? |
Admin | Everything, for the whole company | Yes, to the whole company |
Full access | Everything, on the profiles they have access to | Yes, to those profiles only |
All features | Everything except inviting others | No |
Limited access | Only the features you choose | No |
Features you can give with Limited access
Business information: update business information like opening hours, contact details, links and attributes.
Content management: create, publish or remove posts.
Media management: upload logo, cover image, photos and videos.
Reviews management: reply to reviews and edit review replies.
Integrations management: connect, verify and disconnect profile integrations.
For example, a user with only Business information can't see reviews.
Which locations a user can access
Besides the role, you choose what the user can access:
your whole company (all business profiles)
selected Profiles
selected Profile groups
How to change a user's role or access
You need to be an admin user to do this.
Go to Settings in the left menu and select the Users tab.
Find the user and click the edit icon in the Actions column. The Manage User window opens.
Change the role under Company level access, or click + Add to give access to more Profiles or Profile groups.
Click Close when you're done.
Our support team can't change a user's role or access without approval from your company's admin users.
Related articles
Still need help? Contact our support team or browse related Help Center articles.