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Understanding Mobal Analytics
Understanding Mobal Analytics

An overview of the Mobal Analytics

Mobal Support avatar
Written by Mobal Support
Updated over 3 months ago

Mobal's analytics are designed to give you a clear overview of how your activity impacts local listings, showing the growth and trends month over month.

The data is intentionally simplified and aggregated to help you see the overall effect of your efforts without getting bogged down in overly granular details. This is not a tool for making in-depth business decisions but for understanding the significance of your online activity.

We believe that it doesn’t matter whether users find you via desktop or mobile—the key is that they find and engage with your listings.

Impressions in Mobal Analytics

Google

Mobal collects Google impressions from four sources:

  • Desktop Searches on Google Maps

  • Desktop Searches on Google Search

  • Mobile Searches on Google Maps

  • Mobile Searches on Google Search

Apple

For Apple, impressions indicate how many times your place card has been viewed.

Facebook

Facebook impressions are based on the total number of page views, encompassing both logged-in and logged-out users.

Instagram

On Instagram, impressions are calculated based on the total number of profile views.

Bing

For Bing, impressions are simply the total number of views your Bing location receives.


Interactions in Mobal Analytics

Google

Google interactions encompass three types of user engagements:

  • Direction Requests

  • Call Clicks

  • Website Clicks

Apple

Interactions on Apple are measured by clicks on your place card, which includes:

  • Direction Clicks

  • Website Clicks

  • Call Clicks

Facebook

For Facebook, interactions are captured as total actions on your page, including:

  • Page Website Clicks

  • Post Reactions

  • Phone Clicks

  • Direction Clicks

Instagram

Instagram interactions are focused on metrics that can be easily aggregated across platforms, excluding post-specific data. The metrics include:

  • Directions Clicks

  • Phone Call Clicks

  • Website Clicks

  • Text Message Clicks

Bing

Interactions on Bing refer to clicks on various elements of your Bing listing, such as:

  • Website Clicks

  • Direction Clicks

  • Phone Clicks

  • Location Info

  • Reviews

  • Menu and Order Links

Mobal’s analytics aim to provide a comprehensive, platform-agnostic view of your online visibility efforts.

By understanding the types of interactions and impressions across different platforms, you can better see the impact of your local marketing and adjust your strategy accordingly.

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